Commercial Lead

4 days ago


Muscat, Muscat, Oman Tawteen Full time
Job Description

About Us: Tawteen is a reputable organization dedicated to providing exceptional hospitality services.

Job Opportunity: We are looking for a highly skilled Sales Manager to join our team, responsible for driving sales growth and delivering outstanding guest experiences.

Key Accountabilities:

  1. Sales Strategy: Develop and implement sales strategies aligned with hotel objectives, focusing on revenue growth and customer satisfaction.
  2. Guest Engagement: Engage with guests to understand their needs, responding promptly to their queries and resolving issues efficiently.
  3. Team Collaboration: Work collaboratively with the sales team to achieve common goals, promoting a culture of teamwork and mutual respect.
  4. Operational Effectiveness: Optimize sales department operations, controlling costs and inventory while meeting productivity and performance targets.
  5. Relationship Building: Establish and maintain strong relationships with internal and external stakeholders, including hotel teams and suppliers.
  6. Performance Improvement: Analyze business performance data, identifying areas for improvement and implementing changes to enhance revenue growth and operational efficiency.
  7. Regulatory Compliance: Ensure compliance with relevant laws, regulations, and company policies, facilitating audit readiness and continuous improvement.

Essential Requirements:

  1. Hospitality Background: Proven experience in hospitality sales, with a strong understanding of the industry's challenges and opportunities.
  2. Leadership Qualities: Demonstrated leadership skills, with the ability to motivate and direct the sales team towards common goals.
  3. Guest Focus: Passionate about delivering exceptional guest service, with a commitment to understanding and meeting their needs.
  4. Problem Solving: Proven ability to find creative solutions, with a willingness to support colleagues and contribute to the team's success.
  5. Personal Qualities: High levels of personal integrity, with the ability to work in an environment that demands excellence, time, and energy.
  6. Technical Competence: Experience working with IT systems, with a flexible approach to adapting to new technologies and processes.

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