
Hotel Relations Coordinator
16 hours ago
We are looking for a highly skilled Guest Relations Executive to join our IHG Hotels & Resorts team. In this role, you will be responsible for delivering exceptional guest experiences, ensuring that every stay is memorable and enjoyable.
Key Performance Indicators:- Meet or exceed guest satisfaction targets, measured through feedback and surveys
- Reduce guest complaints and issues through effective resolution and follow-up
- Increase revenue through upselling and cross-selling hotel services and amenities
- Develop and maintain strong relationships with guests, resulting in repeat business and positive referrals
- Stay up-to-date with hotel operations, services, and policies to provide informed and helpful responses
- Minimum 2 years' experience in Guest Relations or a related field
- Familiarity with hospitality technology and software applications
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment with multiple priorities
- Diploma or BSc/BA in Hospitality Management is preferred
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Hotel Procurement Specialist
2 hours ago
Muscat, Muscat, Oman Radisson Hotel Group Full timeJob Description:The Purchasing Executive role is a key position within the Radisson Hotel Group, responsible for sourcing and purchasing supplies for hotel operations. The successful candidate will join a team that is passionate about delivering exceptional service and creating memorable moments for guests.This dynamic individual will be responsible for...
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Hotel Guest Service Manager
2 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeAbout the RoleWe are seeking a skilled and experienced Hotel Guest Service Manager to join our team at Mandarin Oriental, Muscat.The successful candidate will be responsible for supervising the Guest Relation Team and providing exceptional guest experiences through personalized service, proactive problem-solving, and effective communication.Key...
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Luxury Hotel Ambassador
2 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeJob DescriptionThe Luxury Hotel Ambassador is responsible for creating unforgettable experiences for our discerning guests. This role requires a deep understanding of luxury hospitality, exceptional communication skills, and a passion for delivering tailored service.Key AccountabilitiesGeneral:Foster a positive and respectful work environment, adhering to...
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Government Relations Coordinator
2 days ago
Muscat, Muscat, Oman MedNet Global Healthcare Solutions LLC Full timeAbout the RoleWe are seeking a skilled Public Relations Officer to manage Oman-based employee visas and work permits for MEDNET GLOBAL HEALTHCARE SOLUTIONS LLC. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong background in immigration and governmental procedures.Key Responsibilities:Manage visa applications...
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Hotel Financial Analyst
4 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeAbout IHGarmyhotels:We are a global hospitality company dedicated to providing exceptional guest experiences. Our brands include Crowne Plaza, Hotel Indigo, and more.Job Summary:This role involves reviewing and verifying financial reports to ensure proper authorization. The ideal candidate will have a strong background in finance and excellent communication...
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Business Intelligence Analyst
2 days ago
Muscat, Muscat, Oman Shangri-La Group Full timeAbout the Role:Job Purpose:The Hotel Revenue Management Professional will play a critical role in maximizing revenue opportunities and driving business growth through effective revenue management strategies.Main Responsibilities:Develop and implement revenue strategies to optimize hotel performance across all segments.Collect and analyze data from various...
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Female Hotel Manager
5 days ago
Muscat, Muscat, Oman Al Naba Full timeHousekeeping Operations SupervisorWe are seeking a motivated and organized individual to fill the position of Housekeeping Operations Supervisor at Al Naba.This role requires a strong leader who can oversee the daily activities of housekeeping staff, including supervising and coordinating their efforts to ensure guest rooms and public areas meet high...
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Purchasing Executive
5 hours ago
Muscat, Muscat, Oman Radisson Hotel Group Full timeDo you have a keen eye for detail? Are you the unsung hero who can keep the house running like clockwork? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy their stayOur Hotel Finance and Purchasing Team are conscientious and diligent individuals who strive to deliver a hospitality...
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Guest Experience Coordinator
5 days ago
Muscat, Muscat, Oman Al Naba Full timeService Excellence CoordinatorWe are seeking a highly motivated and organized Service Excellence Coordinator to join our team at Al Naba.This role requires a strong leader who can oversee the daily activities of housekeeping staff, including supervising and coordinating their efforts to ensure guest rooms and public areas meet high standards.The successful...
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Hotel Revenue Strategist
6 days ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts Full timeJob SummaryThis is an exciting opportunity for a seasoned Revenue Manager to join our team at Wyndham Hotels & Resorts. As a key leader, you will be responsible for driving revenue growth, optimizing profitability, and providing strategic leadership to our hotel team.Key Responsibilities:Developing and implementing yield management strategies to optimize...
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Guest Experience Coordinator
2 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeDetailed Job DescriptionThis Front Office Supervisor position requires a unique blend of leadership, communication, and operational skills. As a key member of our front desk team, you will be responsible for overseeing daily activities, managing staff, and ensuring seamless interactions with our guests. Your strong organizational abilities and attention to...
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Guest Relations Executive
17 hours ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...
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Public Relations Officer
2 days ago
Muscat, Muscat, Oman MedNet Global Healthcare Solutions LLC Full timeJob DescriptionThe purpose of the job is to facilitate Oman-based employee visas and work permits by collaborating with government authorities and agencies. Additionally, tasks involve providing effective service quality relating to visa issues, guiding staff on PRO matters, developing procedures, and implementing work routines.Your Responsibilities:Process...
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Guest Relations Service Manager
6 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeAbout Us:Crowne Plaza Hotels & Resorts is committed to delivering exceptional guest experiences through personalized service and attention to detail. As a Guest Relations Executive, you will be the face of our hotel, responsible for creating lasting memories for our guests.Your Key Responsibilities:Welcome Guests: Develop a rapport with our guests by...
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Hotel Excellence Executive
2 days ago
Muscat, Muscat, Oman Omran Group OM Full timeJoin our dynamic team as General Manager of our luxury hotel, where you will have the opportunity to make a significant impact on the hotel's performance and success. As a seasoned professional, you will be responsible for developing and executing business plans that drive revenue growth and exceed guest expectations.Your primary responsibilities will...
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Director of Learning and Development
17 hours ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is...
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Reservation Coordinator
6 days ago
Muscat, Muscat, Oman Mandarin Oriental Full timeMandarin Oriental Hotel Group is a leading hospitality company that owns and operates luxury hotels, resorts, and residences worldwide.Job SummaryWe are seeking an experienced Reservation Agent to join our team in Muscat. The successful candidate will be responsible for handling reservations, answering phone inquiries, and ensuring seamless guest...
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Digital Media Coordinator
7 days ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeDigital Media Coordinator Job Description:We are seeking a highly skilled Digital Media Coordinator to join our team at Wyndham Hotels & Resorts EMEA. This role will be responsible for managing and optimizing digital media channels to drive business growth and customer engagement.Main Responsibilities:Manage and optimize social media platformsCreate and...
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Hotel Yield Management Expert
16 hours ago
Muscat, Muscat, Oman Hyatt Full timeResponsibilities:The Hotel Yield Management Expert will focus on optimizing total hotel revenue and profitability for Alila Jabal Akhdar and Alila Hinu Bay. Key responsibilities include:Yield Management: Develop and implement yield management strategies to increase total hotel revenue.Revenue Strategy: Conduct market analysis to determine optimal rates,...
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Hotel Profit Maximization Specialist
16 hours ago
Muscat, Muscat, Oman Hyatt Full timeKey Responsibilities:The Hotel Profit Maximization Specialist will focus on optimizing total hotel revenue and profitability for Alila Jabal Akhdar and Alila Hinu Bay. Key responsibilities include:Optimize Revenue Streams: Identify opportunities to optimize revenue streams, including room revenue, F&B, spa, and other ancillary services.Competitor Analysis:...