
Service Excellence Leader
20 hours ago
**Company Overview:** We have been in the Oman market for over 50 years, known for providing excellent sales & after-sales support to our wide range of customer base. Some of the products that we are known for are submersible sewage pumps, road compaction & paving equipment, bitumen tankers, mini-dump trucks, portable & industrial air compressors, light compaction & concrete equipment, etc.
**Job Summary:** The After-Sales Operations Manager is responsible for overseeing the post-sale customer experience, ensuring high levels of customer satisfaction, and optimizing service and support operations.
- **Responsibilities Include:**
- Developing relationships with customers and implementing processes that contribute to customer retention and loyalty
- Leading a team of service and support staff
- Implementing best practices to enhance customer experience and operational efficiency
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Customer Service Leader
2 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeWe are seeking an experienced Customer Service Leader to join our team at Mandarin Oriental, Muscat. As a key member of the Front Office Team, you will be responsible for creating memorable moments for our guests through personalized service and attention to detail.In this role, you will work closely with the Guest Relations Manager to guide and manage the...
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Service Excellence in Muscat
3 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeWe are seeking a highly skilled server to join our team at Mandarin Oriental, Muscat. As a key member of our hospitality team, you will play a vital role in ensuring that every guest has a memorable and enjoyable experience. Your primary responsibility will be to deliver exceptional service to our guests, ensuring that they feel valued and cared for...
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Excellence in Production Leader
21 hours ago
Muscat, Muscat, Oman Lobo Management Full timeAbout the RoleThis is a key leadership position that will drive excellence in production and ensure the highest standards of quality, safety, and efficiency. As a member of our senior management team, you will be responsible for overseeing day-to-day joinery production operations, managing the production team, and ensuring adherence to quality standards and...
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Service Excellence Director
1 week ago
Muscat, Muscat, Oman INMA OMAN CO LLC Full timeIndustry Insights: The industrial equipment market demands high-quality products and services, which is why INMA CO. OMAN LLC has built a reputation for providing reliable sales and after-sales support to its customers.Our Expertise: With over five decades of experience in the Oman market, we have developed a deep understanding of the needs and expectations...
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Guest Experience Leader
3 days ago
Muscat, Muscat, Oman Grand Hyatt Muscat Full timeAs a Guest Experience Leader at Grand Hyatt Muscat, you will oversee daily operations and ensure seamless service for our discerning clientele.We're looking for a passionate and dynamic leader with a keen eye for detail, strong operational expertise, and a commitment to excellence in service.Your responsibilities will include:Efficiently managing VIP and...
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Luxury Hospitality Leader
5 days ago
Muscat, Muscat, Oman Hyatt Full timeSirj Lounge, Grand Hyatt Muscat is a leader in delivering exceptional guest experiences. We are looking for a passionate and dynamic leader with a keen eye for detail to oversee daily operations, ensuring seamless service and guest satisfaction.Key ResponsibilitiesEfficiently manage VIP and diplomatic clientele, maintaining discretion and excellence.Train,...
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Store Excellence Development Program
7 days ago
Muscat, Muscat, Oman Al Meera Oman Full timeProgram OverviewThe Store Operations Management Trainee program is designed to groom future leaders for key roles within our hypermarkets. This rotational program provides hands-on experience and structured learning across store management functions.Key Responsibilities:Undergo structured rotations across various departments such as Fresh Food, Non-Food,...
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Administration Team Leader – HR Shared Services
2 weeks ago
Muscat, Muscat, Oman Al Futtaim Group Full timeAdministration Team Leader – HR Shared ServicesAdministration operates in a shared service environment, providing HR related services to a user base of 10,000 Employees, Managers & HR Business Partners in Al-Futtaim. We currently have an opportunity for Administration Team Leader, based in Muscat. Reporting to the HR Country Head - Oman, you will be...
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Muscat, Muscat, Oman Al Futtaim Group Full timeAdministration Team Leader – HR Shared ServicesAdministration operates in a shared service environment, a central unit providing HR related services to a user base size of 10,000 Employees, Managers & HR Business Partners in Al-Futtaim. We currently have an opportunity for Administration Team Leader, based in Muscat. Reporting to the HR Country Head -...
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Technical Delivery Leader
3 days ago
Muscat, Muscat, Oman NETS-International Group Full timeThe role of the Technical Delivery Leader at NETS-International Group is to oversee the delivery of technical projects and ensure they are completed on time, within budget, and to the required quality standards.Job DescriptionPlan, design, install, configure, integrate, and optimize Cisco's suite of products and services to accelerate business...
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HR Business Partner for Excellence
6 days ago
Muscat, Muscat, Oman afuturewithus Full timeAbout aFutureWithUsaFutureWithUs is a values-driven organization that believes in creating a better everyday life for our customers. Our mission is to provide innovative products and exceptional customer experiences that exceed expectations.Job OverviewWe are seeking an experienced HR Business Partner to join our team. As an HRBP, you will play a critical...
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Supply Chain Acquisition Leader
1 week ago
Muscat, Muscat, Oman Muscat Group of Companies Full timeSupply Chain Acquisition Leader PositionMuscat Group of Companies is seeking an accomplished Supply Chain Acquisition Leader to drive business growth through effective acquisition strategies. The ideal candidate will have a proven track record of developing and executing successful acquisition plans, as well as excellent leadership and communication...
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Inspection & Corrosion Leader
2 weeks ago
Muscat, Muscat, Oman MPH Consulting Services Full timeWe are looking for an Inspection & Corrosion Leader for one of our clients with the following details:Location: Muscat, Oman, with frequent visits - multi sitesStart Date: Q4 (1st November 2025)Estimated Service Duration: 12 months (renewable)Service Status: Resident (5 days per week)Qualification and Experience Required:Education requirements: Inspection...
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Auditor for Guest Services
2 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeCrowne Plaza is a global leader in premium hotel brands, with over 420 hotels worldwide. We're seeking a Night Auditor to join our team and help create memorable emotional connections with our guests.Responsibilities:Provide exceptional guest services and ensure accurate financial transactionsRespond to guest complaints, requests, and emergencies promptly...
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Head of Environmental Excellence
1 week ago
Muscat, Muscat, Oman Bali Jobs Recruitment Full timeJob Overview:As our Chief Sustainability Officer, you will lead our sustainability efforts and oversee the implementation of our Sustainability Action Plan. This includes managing the Sustainability Fund, developing strategic partnerships, and collaborating with cross-functional teams to drive sustainability outcomes.About the Position:We are seeking a...
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Commercial Operations Leader
7 days ago
Muscat, Muscat, Oman GI International Full timeKey Responsibilities:Sales/Marketing: Develop and execute sales strategies to drive revenue growth and expand our market share.Operations/Financial Management: Collaborate with the operations team to deliver exceptional customer service and manage centre profitability.Cross-Selling/Account Management: Identify opportunities to upsell and cross-sell our...
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Service Industry Leader
1 week ago
Muscat, Muscat, Oman Crowne Plaza Hotels & Resorts Full timeRequirementsTo succeed in this role, you will need to possess:A strong understanding of the hospitality industry and its operational demands.Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.The ability to multitask, prioritize tasks, and manage time efficiently.Previous experience in a...
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Sales and Marketing Leader
7 days ago
Muscat, Muscat, Oman Manpower Professional Full timeAbout the OpportunityThis is an exciting opportunity for a senior leader to join our team and drive the exhibition business unit into a successful and fully fledged operation.Key Qualifications:- 5 to 8 year's experience within the exhibition industry, with a portfolio of mid to high-level events in the Middle East region.- University Graduate with...
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Experienced Senior Sales Manager
2 weeks ago
Muscat, Muscat, Oman Elite Recruitment Service Full timeCompany: International Luxury Hotel GroupRole: Senior Sales ManagerReporting to: Sales DirectorStart date: SoonestPackage: Generous Expat Package with benefitsCompany DescriptionWe are seeking an experienced and dynamic Senior Sales Manager to join our team in the luxury hotel sector. The ideal candidate will possess a proven track record of driving sales...
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Experienced Food Service Manager
2 days ago
Muscat, Muscat, Oman Apex Digitization Full timeWe are looking for an experienced Food Service Manager to join our team at Apex Digitization. As a leader in the industry, we strive to deliver exceptional results across all aspects of our business, including our food service operations.The successful candidate will be responsible for overseeing the preparation and cooking of burgers and shawerma, ensuring...