
Strategic Account Developer
6 days ago
We are seeking a highly skilled Strategic Account Developer to join our sales team at 21c Museum Hotels. In this role, you will be responsible for generating and maintaining customers of defined accounts / areas through sales activities.
About the Role
The ideal candidate will have strong interpersonal and problem-solving abilities, with fluency in English and additional languages being a plus. You will be responsible for ensuring comprehensive & complete coverage of own portfolio covering all levels of accounts' managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity.
Key Responsibilities
- To generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment).
- To maintain a high level of exposure for the hotel through direct sales, telephone, fax, written communications.
- To ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible.
- To solicit and serve transient and group business & meetings.
- To formulate corporate offer letters and yearly contracts and any other required business correspondence.
- To establish parameters, quotes and negotiate prices with customers for transient and group business.
- To ensure that the response to any business request is acted upon within 24 hours.
- To promote & produce sales leads for the Accor Hotels outside of coverage area.
- To arrange site inspections of hotel.
- To disseminate sales related information to other departments as appropriate.
Additional Information
Prior experience working with Opera or a related system is an asset. The successful candidate must have excellent communication skills, both verbal and written, with the ability to work effectively in a fast-paced environment.
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