Prysmian Group User Support Officer

2 weeks ago


Muscat, Muscat, Oman Prysmian Group Full time

We are seeking an experienced User Support Officer to join our Prysmian Group team. In this role, you will be responsible for providing high-quality support to users across the organization.

  • You will be responsible for responding to user inquiries and requests for assistance with PC-related problems.
  • Provide exceptional customer service to ensure that users receive timely and effective support.
  • Collaborate with the team to develop and implement training programs to improve user knowledge and skills.
Responsibilities
  • Configure and deploy new PC hardware and peripherals to meet user requirements.
  • Maintain up-to-date knowledge of the latest IT trends and technologies.
  • Develop and maintain relationships with stakeholders to ensure effective communication and collaboration.

This role requires a Bachelor's degree in Computer Science or Information Technology, with 3+ years of experience in related industries.


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