Customer Experience Strategist
4 weeks ago
We are seeking a highly motivated and experienced CX Manager to join our team at Al Hashar Group. The CX department is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands.
Key Responsibilities:- Develop and implement a customer experience strategy focused on exceeding expectations.
- Manage the contact center operation to ensure efficient and timely customer service.
- Conduct customer satisfaction surveys and analyze feedback data.
- Identify areas for improvement in customer service processes and implement initiatives.
- Develop strategies to improve customer loyalty and brand advocacy.
- Oversee all customer experience initiatives, including contact center operations.
- Manage and coach the CX team (Customer Service & Contact Center Representatives).
- Analyze customer feedback data to identify improvement areas and implement initiatives.
- Manage call center performance metrics.
- Diploma or Senior School Certification with 10+ years of experience in customer experience management or related roles, preferably in the automotive industry.
- Proven track record of implementing successful customer experience strategies and initiatives.
- Experience managing contact center operations and performance metrics.
- Previous experience in training, mentoring, coaching and developing teams.
If you meet the above requirements and are passionate about CX and the automotive industry, we encourage you to apply for this exciting opportunity to drive success and deliver excellence in the automobile sector.
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Customer Experience Management Professional
2 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeWe are seeking a highly motivated and experienced CX Manager to lead our customer experience strategy at Al Hashar Group. The CX department is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands. Key Responsibilities:Customer Experience Strategy:Develop and implement a customer experience strategy...
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Customer Service Ambassador
2 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeJob Description:We are seeking a highly motivated and experienced Customer Service Representative for our Contact Centre. Our CX department at Al Hahasr is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands. Key Responsibilities:Handle all inbound calls and follow-ups for leads, as well as respond to...
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Customer Service Representative
4 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeJob Title: Customer Service Representative - Contact CentreWe are seeking a highly motivated and experienced Customer Service Representative – Contact Centre for our CX department at Al Hashar Group. Our CX department is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands.Key Responsibilities:Handle...
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Customer Service Representative
4 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeJob Description:We are seeking a highly motivated and experienced Customer Service Representative – Contact Centre for our CX department at Al Hahasr. The CX department is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands.Responsibilities:Handle all inbound calls and follow-ups for leads, as well...
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Relationship Management Leadership Position
1 week ago
Muscat, Muscat, Oman PPL Dynamics Full timeJob Description:PPL Dynamics seeks a senior-level Relationship Management expert to enhance its customer portfolio management and development.Key Responsibilities:• Develop and profitably manage banking relationships for business customers within their designated territory or industry.• Implement strategies and plans to achieve volume, revenue,...
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Brand Manager/Brand Representative
4 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeJob Title: Brand Manager/Brand RepresentativeWe are seeking a highly experienced and motivated Brand Manager/Brand Representative to lead our sales and service efforts in the Oman/Gulf market.Key Responsibilities:Develop and implement strategic plans to drive sales and increase market share for our heavy/construction equipment.Lead the sales team in...
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Strategic Brand Supervisor
2 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeAbout the RoleWe are seeking a highly experienced and motivated Brand Manager/Brand Representative to lead our sales team in Oman/Gulf market.Key Responsibilities:Develop and implement strategic plans to drive sales and increase market share for the brand's heavy/construction equipment.Lead the sales team in identifying and pursuing new business...
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Help Desk Support Specialist
3 days ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeWe are seeking a highly skilled Help Desk Support Specialist to join our Digital Mall Jobs team in Oman. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to our customers through various channels.Job OverviewIn this role, you will be the first point of contact for our customers, resolving...
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Strategic Banking Relationship Manager
7 days ago
Muscat, Muscat, Oman PPL Dynamics Full timePPL Dynamics is seeking a highly skilled Strategic Banking Relationship Manager to join our team.About the RoleWe are looking for an experienced professional with a strong background in banking relationship management to develop and profitably manage banking relationships for business customers within their designated portfolio.The successful candidate will...
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Strategic Marketing Coordinator
1 week ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob OverviewDigital Mall Jobs وظائف المول الرقمي is seeking a highly skilled Marketing Specialist to support our marketing team members, develop marketing programs, and set and meet the KPIs.Key ResponsibilitiesDeveloping Marketing Strategies: Identify target markets, analyze customer needs, and determine the most effective marketing...
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Spare Parts Director
2 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeAbout the RoleWe are seeking an experienced Spare Parts Director - Automotive to join our team at Al Hashar Group. The ideal candidate will be responsible for overseeing the spare parts department, managing inventory, and ensuring efficient supply chain management for automobile spare parts.Key ResponsibilitiesDevelop and implement strategies to optimize...
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Automotive Spare Parts Director
4 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeHead of Spare Parts Job DescriptionWe are seeking a highly skilled and experienced Head of Spare Parts to lead our team in the automobile industry in Oman. The ideal candidate will be responsible for overseeing the spare parts department, managing inventory, and ensuring efficient supply chain management for automobile spare parts.Key...
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Strategic Healthcare Manager
5 days ago
Muscat, Muscat, Oman Zippy Talent Recruitment Agency Full timeJob OverviewWe are seeking a highly experienced and strategic Healthcare Manager to join our client, a leading technology and services company in Oman. The successful candidate will be responsible for overseeing the operations, sales, and technical teams while driving new business development initiatives.Key Responsibilities:P&L Management: Manage the...
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Equine Veterinarian Specialist
4 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeEquine Veterinarian Job DescriptionWe are seeking a highly skilled and experienced Equine Veterinarian to join our team at the Al Hashar Group Equine Clinic.Key Responsibilities:Equine Sports Medicine and Rehabilitation: Comprehensive lameness examination, use of conventional and regenerative therapies for tendons, ligaments, and joint injuries, customized...
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Cybersecurity Sales Director
4 weeks ago
Muscat, Muscat, Oman ITHR 360 Consulting FZE Full time**Job Title:** IT / Cybersecurity Sales Manager **Company Overview:** ITHR 360 Consulting FZE is a leading provider of IT solutions, seeking a dynamic and driven sales professional to join our team in Oman. **Key Responsibilities:**Drive sales and business development activities for IT and cybersecurity solutions.Build and maintain strong relationships with...
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Chief Cybersecurity Sales Officer
3 weeks ago
Muscat, Muscat, Oman ITHR 360 Consulting FZE Full time**Job Title:** Cybersecurity Sales Manager **Overview:** We are seeking a skilled Cybersecurity Sales Manager to lead our sales efforts in Oman. The ideal candidate will have a proven track record in sales, particularly within the Omani market. **Key Responsibilities:** Drive sales and business development activities for IT and cybersecurity solutions....
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Equine Medicine Specialist
2 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeWe are seeking an experienced Equine Veterinarian to join our team at Al Hashar Group's Equine Clinic. The ideal candidate will possess a strong background in general equine practice, with a focus on sports medicine and rehabilitation, internal medicine, surgery, diagnostic imaging, and breeding.Responsibilities will include:Equine Sports Medicine and...
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Cybersecurity Sales Director
2 weeks ago
Muscat, Muscat, Oman ITHR 360 Consulting FZE Full time**Job Title:** Cybersecurity Sales Director**Job Summary:**I THR 360 Consulting FZE is seeking a skilled Cybersecurity Sales Director to lead our sales efforts in Oman. As a key member of our team, you will be responsible for driving sales and business development activities for our IT and cybersecurity solutions.**Key Responsibilities:**Drive sales and...
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IT Security Solutions Executive
4 days ago
Muscat, Muscat, Oman ITHR 360 Consulting FZE Full timeAbout the Role:We are seeking a skilled IT Security Solutions Executive to drive sales and business development activities for our IT and cybersecurity solutions in Oman.Key Responsibilities:Drive sales and business development activities for IT and cybersecurity solutions.Build and maintain strong relationships with clients in Oman.Identify new business...
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Senior Manager Healthcare Solutions Lead
4 weeks ago
Muscat, Muscat, Oman Zippy Talent Recruitment Agency Full timeSenior Manager Healthcare Solutions LeadOur client, a leading technology and services company in Oman, seeks a seasoned Senior Manager to lead their Healthcare Solutions Business. As a strategic leader, you will oversee operations, sales, and technical teams, driving business development initiatives and expanding market presence.Key Responsibilities:Manage...