Customer Service Representative
4 weeks ago
We are seeking a highly motivated and experienced Customer Service Representative – Contact Centre for our CX department at Al Hahasr. The CX department is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands.
Responsibilities:- Handle all inbound calls and follow-ups for leads, as well as respond to customer inquiries and complaints related to both sales and after-sales service via phone, email, and social media.
- Provide accurate information about products, pricing, promotions, service appointments, vehicle maintenance, and warranty information.
- Qualify sales leads and route them to appropriate sales representatives, schedule test drives, appointments with sales staff, and service appointments.
- Address basic objections, concerns related to sales, offer guidance on vehicle maintenance, troubleshooting, and technical support.
- Maintain a positive and professional demeanor throughout all interactions.
- Contribute to customer satisfaction surveys and feedback analysis.
- Minimum of 2 years of experience in customer service or call center roles, preferably in the automotive industry.
- Experience handling both sales and service inquiries and complaints.
- Familiarity with sales processes, after-sales service procedures, and customer relationship management (CRM) systems.
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks and prioritize effectively.
If you meet the above requirements and are passionate about Contact Centre and the automotive industry, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
4 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeJob Title: Customer Service Representative - Contact CentreWe are seeking a highly motivated and experienced Customer Service Representative – Contact Centre for our CX department at Al Hashar Group. Our CX department is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands.Key Responsibilities:Handle...
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Customer Service Ambassador
2 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeJob Description:We are seeking a highly motivated and experienced Customer Service Representative for our Contact Centre. Our CX department at Al Hahasr is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands. Key Responsibilities:Handle all inbound calls and follow-ups for leads, as well as respond to...
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Brand Manager/Brand Representative
4 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeJob Title: Brand Manager/Brand RepresentativeWe are seeking a highly experienced and motivated Brand Manager/Brand Representative to lead our sales and service efforts in the Oman/Gulf market.Key Responsibilities:Develop and implement strategic plans to drive sales and increase market share for our heavy/construction equipment.Lead the sales team in...
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Customer Experience Strategist
4 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeCustomer Experience ManagerWe are seeking a highly motivated and experienced CX Manager to join our team at Al Hashar Group. The CX department is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands.Key Responsibilities:Develop and implement a customer experience strategy focused on exceeding...
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Customer Service Liaison
2 weeks ago
Muscat, Muscat, Oman PPL Dynamics Full timeJob SummaryAs a Customer Service Liaison with PPL Dynamics, you will play a critical role in supporting our Customer Relationship Managers (CRMs) in delivering exceptional banking services to our valued clients. Your primary responsibility will be to provide timely and professional support in managing customer queries, complaints, and transactions, ensuring...
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Customer Experience Management Professional
2 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeWe are seeking a highly motivated and experienced CX Manager to lead our customer experience strategy at Al Hashar Group. The CX department is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands. Key Responsibilities:Customer Experience Strategy:Develop and implement a customer experience strategy...
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Strategic Brand Supervisor
2 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeAbout the RoleWe are seeking a highly experienced and motivated Brand Manager/Brand Representative to lead our sales team in Oman/Gulf market.Key Responsibilities:Develop and implement strategic plans to drive sales and increase market share for the brand's heavy/construction equipment.Lead the sales team in identifying and pursuing new business...
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Spare Parts Director
2 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeAbout the RoleWe are seeking an experienced Spare Parts Director - Automotive to join our team at Al Hashar Group. The ideal candidate will be responsible for overseeing the spare parts department, managing inventory, and ensuring efficient supply chain management for automobile spare parts.Key ResponsibilitiesDevelop and implement strategies to optimize...
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Automotive Spare Parts Director
4 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeHead of Spare Parts Job DescriptionWe are seeking a highly skilled and experienced Head of Spare Parts to lead our team in the automobile industry in Oman. The ideal candidate will be responsible for overseeing the spare parts department, managing inventory, and ensuring efficient supply chain management for automobile spare parts.Key...
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Strategic Marketing Coordinator
1 week ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob OverviewDigital Mall Jobs وظائف المول الرقمي is seeking a highly skilled Marketing Specialist to support our marketing team members, develop marketing programs, and set and meet the KPIs.Key ResponsibilitiesDeveloping Marketing Strategies: Identify target markets, analyze customer needs, and determine the most effective marketing...
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Help Desk Support Specialist
3 days ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeWe are seeking a highly skilled Help Desk Support Specialist to join our Digital Mall Jobs team in Oman. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to our customers through various channels.Job OverviewIn this role, you will be the first point of contact for our customers, resolving...
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Strategic Banking Relationship Manager
7 days ago
Muscat, Muscat, Oman PPL Dynamics Full timePPL Dynamics is seeking a highly skilled Strategic Banking Relationship Manager to join our team.About the RoleWe are looking for an experienced professional with a strong background in banking relationship management to develop and profitably manage banking relationships for business customers within their designated portfolio.The successful candidate will...
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Equine Medicine Specialist
2 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeWe are seeking an experienced Equine Veterinarian to join our team at Al Hashar Group's Equine Clinic. The ideal candidate will possess a strong background in general equine practice, with a focus on sports medicine and rehabilitation, internal medicine, surgery, diagnostic imaging, and breeding.Responsibilities will include:Equine Sports Medicine and...
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Strategic Healthcare Manager
5 days ago
Muscat, Muscat, Oman Zippy Talent Recruitment Agency Full timeJob OverviewWe are seeking a highly experienced and strategic Healthcare Manager to join our client, a leading technology and services company in Oman. The successful candidate will be responsible for overseeing the operations, sales, and technical teams while driving new business development initiatives.Key Responsibilities:P&L Management: Manage the...
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Senior Manager Healthcare Solutions Lead
4 weeks ago
Muscat, Muscat, Oman Zippy Talent Recruitment Agency Full timeSenior Manager Healthcare Solutions LeadOur client, a leading technology and services company in Oman, seeks a seasoned Senior Manager to lead their Healthcare Solutions Business. As a strategic leader, you will oversee operations, sales, and technical teams, driving business development initiatives and expanding market presence.Key Responsibilities:Manage...
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Equine Veterinarian Specialist
4 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeEquine Veterinarian Job DescriptionWe are seeking a highly skilled and experienced Equine Veterinarian to join our team at the Al Hashar Group Equine Clinic.Key Responsibilities:Equine Sports Medicine and Rehabilitation: Comprehensive lameness examination, use of conventional and regenerative therapies for tendons, ligaments, and joint injuries, customized...
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Executive Director of Healthcare Solutions
7 hours ago
Muscat, Muscat, Oman Zippy Talent Recruitment Agency Full timeAt Zippy Talent Recruitment Agency, we are seeking an experienced Senior Manager to lead our Healthcare Solutions Division. The successful candidate will be responsible for overseeing the operations, sales, and technical teams while driving new business development initiatives.About the RoleWe are looking for a strategic leader with expertise in Medical...
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Customer Service Representative
6 months ago
Muscat, Oman Al Hashar Group Full timeJob Description:We are seeking a highly motivated and experienced Customer Service Representative – Contact Centre for CX department. The CX department at Al Hahasr is dedicated to, creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands. Responsibilities:Handle all inbound calls and follow-ups for leads, as well as...
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Customer Experience Manager
6 months ago
Muscat, Oman Al Hashar Group Full timeJob Description:We are seeking a highly motivated and experienced CX Manager. The CX department at Al Hashar is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands. Responsibilities:Develop and implement a customer experience strategy focused on exceeding expectations.Manage the contact center...
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Brand Manager/Brand Representative
6 months ago
Muscat, Oman Al Hashar Group Full timeJob Description:We are currently seeking a highly experienced and motivated Brand Manager/Brand Representative to join our team. The ideal candidate will have a solid background in engineering, with extensive experience in selling and managing sales, as well as after-sales services for heavy/construction equipment. This position requires someone with a...
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Head/Manager - Spare Parts (Automotive)
6 months ago
Muscat, Oman Al Hashar Group Full timeWe are seeking a highly skilled and experienced Head of Spare Parts to join our team in the automobile industry in Oman. The ideal candidate will be responsible for overseeing the spare parts department, managing inventory, and ensuring efficient supply chain management for automobile spare parts.Responsibilities:Develop and implement strategies to optimize...
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Senior Account Manager
2 months ago
Muscat, Oman CV-Library Full timeSenior Account Manager Location: Muscat, Oman Elevate Client Success to New Heights: Lead the Charge as Our Senior Account Manager! About the Role: Drive client success with strategic insight and seasoned expertise, managing key accounts and delivering top-notch solutions. Lead a dedicated team, handle complex challenges with finesse,...
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Aftersales Manager
2 months ago
Muscat, Oman CV-Library Full timeAre you an experienced Aftersales Manager and interested in pursuing a new challenge in the Middle East region? Our client, which represents a prestige passenger car brand has an opportunity following an internal promotion to lead their aftersales department. As Aftersales Manager you will be responsible for a main service centre and an additional facility...
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Equine Veterinarian
6 months ago
Muscat, Oman Al Hashar Group Full timeWe are looking for an Equine Veterinarian at our Equine Clinic.The role of the ideal candidate will revolve around all aspects of general equine practice including but not limited to the following:Equine Sports Medicine and RehabilitationEquine Internal Medicine Equine Surgery Equine Diagnostic Imaging Equine Breeding Practice Management The candidate...